Auria EQ4288 User's Guide download pdf (Page 25)

Other Information

EQD 20 EQ2288F

Troubleshooting

Please contact EQD service team directly if you have questions, service needs,

or require technical assistance related on the use of your television.

Problem Possible Solution

No power

• Make sure the power cord is properly connected to the LCD

TV AC power socket.

• Make sure the AC power cord is properly connected to the

wall outlet.

• Make sure the DC power button is ON (Blue LED).

• Plug another electrical device (like a radio) to the power out-

let to verify that the outlet is supplying the proper voltage.

No picture

• The TV station may be experiencing problems. Try another

channel.

• The Cable TV signal may be scrambled or encoded. Please

contact your local cable operator.

• Make sure that connection to other components are correct

referring to the user guide.

• Make sure that setup has been done correctly after connec-

tions.

• Make sure the correct input is selected and the input signal is

compatible.

Strange color, light color, or color

misalignment

• Ensure that the video cable is securely connected.

• The picture may appear dim in a brightly lit room.

• Adjust brightness, contrast, saturation (color), and tint referring

to the user guide.

• Check the input signal setting.

Unit cannot be operated

• External influences such as lightning or static electricity may

cause improper operation. In this case, operate the unit after

first turning on the power of the LCD TV and the AVC System, or

unplug the AC cord for 1 to 2 minutes, then plug in again.

No sound

• Check your audio connections are properly connected refer-

ring to the user guide.

• The MUTE button may have been pressed, try pressing this but-

ton again.

• Check your audio settings, your TV audio may be set to mini-

mum.

• Press the Volume + (Up) button on the remote control.

Remote control unit does not operate

• Make sure the directions of batteries are inserted correctly

referring to the user guide.

• Batteries could be weak or dead. Replace with new batteries.

• Is a fluorescent light illuminated near the remote control sen-

sor?

• The path of the remote control beam may be blocked. Make

sure the path is clear and that the remote control is aimed at

the remote control sensor on the TV.

• Press the POWER button on the remote control to see if you

can turn on the TV.

• Press MENU button on the remote control to see if there is a

MENU shown on the screen.

• Press only one button at a time and it is the correct one for the

operation you want to perform.

Picture is cut off/with sidebar screen

• Is the image positioned correctly?

• Are screen mode adjustments such as picture size set cor-

rectly?

• Press WIDE button repeatedly on the remote control to see if

you can get the picture you prefer.

Power is cut off suddenly

• Is the sleep timer set in advance?

• Is there no signal in PC mode or HDMI mode?

• The internal temperature of the unit has increased. Remove

any objects blocking the vent or clean as necessary.

No CATV reception (or no reception above CH13)

• Is the AIR/CABLE option set correctly? Please set the AIR/

CABLE option to CABLE referring to the user guide.

• CATV is connected improperly or not connected; please

check all the CATV connections.

• The cable TV service is interrupted; please contact your cable

operator.

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Auria EQ4288 User's Guide Page 25

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